Building Capacity Together
Toronto Local Immigration Partnerships (LIPs) Workshop Series
for Service Providers Working with Vulnerable Newcomers
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SERVING NEWCOMERS WITH LIMITED FORMAL EDUCATION & ENGLISH ABILITY
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Learn about tools, practices and considerations that can be helpful when working with newcomers with limited formal education and English ability, including:
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Google Translate's We Speak Translate Project, a free translation service that provides instant translations for over 100 different languages;
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effective communication strategies;
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anti-oppressive practices;
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tstrategies that experts in the sector regularly use.
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Objectives
Background
Objectives
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Learn how to use the Google Translate app; a free translation service that provides instant translations for over 100 languages;
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Share challenges and ideas related to working with newcomers with limited formal education and English ability;
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Learn about strategies and useful practices that many service providers, managers, and teachers utilize in their work with newcomers with limited formal education and English ability;
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Learn helpful communication strategies;
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Review various approaches that can make clients more comfortable and improve interactions;
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Remember key anti-oppression principles that may improve interactions with newcomers.
Service providers are often faced with many challenges in their work with newcomers with limited formal education and English ability. Service providers may have a difficult time communicating with their clients/patients, and struggle to provide the services required.
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This workshop provides service providers with practical tools to improve the ability to communicate with clients with limited formal education and English ability, including a list of useful practices compiled through interviews with several experienced service providers, teachers, and managers.
Speakers
Agenda
Speakers
November 19, 2018
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Nadine Nasir, Toronto South Local Immigration Partnership, St. Stephen’s Community House
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Kate Longpre, Inter-Cultural Association of Greater Victoria
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Loly Rico, Co-director, FCJ Refugee Centre
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Lama Al-Abweh & Veronica Torres, Mennonite New Life Centre’s LIGHTS program.
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Part 1: The We Speak Translate Project
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Kate Longpre, Inter-Cultural Association of Greater Victoria
Part 2: Sharing Circle
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Loly Rico, Co-director, FCJ Refugee Centre
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Lama Al-Abweh & Veronica Torres, Mennonite New Life Centre’s LIGHTS program.
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Part 3: “Train the Trainer” Demonstration & Evaluations
Presentations
Exercises
Presentations
November 19, 2018
Presentation by Loly Rico
Co-director, FCJ Refugee Centre
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Presentation by Lama Al-Abweh & Veronica Torres
Mennonite New Life Centre’s LIGHTS program.
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Short presentation with talking points for train the trainer presentations ​​
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Resources
Room Set-up
Resources
Resources Distributed
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Tips and Considerations​ - Serving Newcomers with Limited Formal Education and English Ability
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The room should be large enough to accommodate the first exercise. See room set-up details in facilitator notes above.​​